As a SaaS (Software as a Service) business, contract renewal is a critical function to support both our growth and day-to-day operations. Every customer is unique, and we work with some of the largest and most dynamic companies in the market. As a Renewals Specialist you will have the opportunity to learn to develop and negotiate commercial proposals to meet our customers' varied needs. Teamwork and attention to detail are key to be successful in this position.
Renewals Specialist
Bahía Blanca, Argentina
Customer Services, Sales and Sales Operations
Your challenges and objectives:
- Understand the different roles of customer stakeholders and adapt your communication style to match.
- Investigate different scenarios to develop proposals that aren’t always obvious.
- Navigate the customer decision making process to aid in completing renewals on time.
- Deliver a friendly, harmonious and efficient experience for all involved in the contract renewal process
Your day-to-day activities:
- Negotiate with customers to cover their needs while keeping Avature’s interests in mind.
- Interact with different teams to understand account background to develop your offer.
- Review, understand and document existing services provided to customers.
- Utilize our renewals process to deliver renewed contracts on time.
About you:
- Great organizational skills and proactive.
- Analytical mindset and detail-oriented.
- Affinity with numbers (Excel skills are a must).
- Advanced written and spoken English.
- Adaptable and fast learner.
- Background in procurement/accounting/finance roles is a plus.
- Permanent residency in Argentina.
About us:
Avature is a market leading enterprise SaaS Solution provider for global talent acquisition and talent management. We have a strong commitment to high quality engineering and customer service and are recognized innovators in the very large company market. We currently work with over 650 companies worldwide, including 110 of the Fortune 500, all of the Big Four consulting firms, the largest banks and manufacturers in the world, and five governments.
We design, build, implement, and support our product ourselves. With 26 releases a year and a strong commitment to innovation and quality engineering, our private cloud platform has become the product choice for the very large global organization.
At Avature, we value opportunities to learn and grow within a dynamic, creative, and collaborative environment. We encourage autonomy and empower our people to approach challenges innovatively while bringing their unique perspective to the table. We offer a career development program that supports continuous learning and thoughtful leadership, and that meaningfully impacts each individual’s professional trajectory.
What we offer:
- A fast-paced, energetic, and engaging environment.
- Flexible hours.
- Work remotely or come by the office as much as you want.
- Four salary reviews per year.
- Option to earn part of your salary in US dollars.
- Three weeks vacations from the first year.
- Four weeks paternity leave.
- OSDE 310 health coverage (family plan).
- Four days a year to attend events related to professional development.
- End of year week off (December 26 to 31).
- Internet service expenses.
- Birthdays off.
An organizational culture that empowers everyone to be themselves is key to thrive in business, but more importantly, it is a pathway for creating a more equitable society. Avature fosters a diverse and inclusive environment and celebrates that each unique person brings something different to our team. We are committed to considering all qualified applicants equally and to promoting equal opportunities within our organization.
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