Avature

Position available for candidates based in La Plata, Bahía Blanca, CABA, Córdoba, Rosario, or Mendoza. 

Using software integrations to connect with third-party systems and offer a seamless user experience is a key aspect of our product. The Integrations Reliability team is responsible for ensuring the stability of these integrations through reactive and proactive analysis, with a strong focus on troubleshooting and observability. They work closely with Technical Support and Engineering teams to improve system reliability and response to incidents.

As a Integrations Reliability Engineer in this team, you will focus on understanding how integrations behave in real scenarios, investigating issues, and improving system reliability. This is a highly analytical role, closer to DevOps and Cloud Operations than traditional QA, with occasional involvement in configurations or technical implementations when needed.

Your challenges and objectives:

• Gain a deep understanding of how integrations work within our platform.
• Develop strong troubleshooting skills to analyze complex issues in production.
• Act as a bridge between Technical Support and Engineering teams.
• Identify patterns in system behavior and contribute to proactive improvements.
• Increase visibility and observability of integrations through alerts and monitoring.
• Contribute to the stability and reliability of our platform.

Your day-to-day activities:

• Analyze and troubleshoot issues reported by Technical Support.
• Investigate logs, dashboards, and system behavior to identify root causes.
• Act as a point of contact between support and engineering teams for incident analysis.
• Detect internal issues and propose improvements.
• Identify critical points in integrations and define alerts and monitoring strategies.
• Perform proactive analysis to prevent incidents (e.g., pattern detection, periodic reviews).
• Handle urgent production issues (depending on seniority).
• Work with tools such as logs, dashboards, and monitoring platforms.
• Occasionally perform configurations or minor developments in integration frameworks.

About you:

• Strong analytical and problem-solving skills.
• Ability to understand and troubleshoot technical issues based on incomplete information.
• Proficient in English (especially reading and understanding technical information).
• Knowledge of APIs, HTTP protocols, and data flow between systems.
• Experience reading logs and using monitoring or observability tools (e.g., Kibana, Grafana or similar).
• Backend fundamentals (request/response, integrations behavior).

About us:

Avature is a market leading enterprise SaaS Solution provider for global talent acquisition and talent management. We have a strong commitment to high quality engineering and customer service and are recognized innovators in the very large company market. We currently work with over 650 companies worldwide, including 110 of the Fortune 500, all of the Big Four consulting firms, the largest banks and manufacturers in the world, and five governments.

We design, build, implement, and support our product ourselves. With 26 releases a year and a strong commitment to innovation and quality engineering, our private cloud platform has become the product choice for the very large global organization.

At Avature, we value opportunities to learn and grow within a dynamic, creative, and collaborative environment. We encourage autonomy and empower our people to approach challenges innovatively while bringing their unique perspective to the table. We offer a career development program that supports continuous learning and thoughtful leadership, and that meaningfully impacts each individual’s professional trajectory.

What we offer:

• A fast-paced, energetic, and engaging environment.

• Flexible hours.
• Work remotely or come to the office as much as you want. We have workplaces in Buenos Aires (Palermo, La Plata and Bahía Blanca), Rosario, and Córdoba.
• Periodic salary reviews.
• Three weeks vacations from the first year.
• Four weeks paternity leave.
• OSDE 360 health coverage (family plan).
• Four days a year to attend events related to professional development.
• Paid internet service expenses.

An organizational culture that empowers everyone to be themselves is key to thrive in business, but more importantly, it is a pathway for creating a more equitable society. Avature fosters a diverse and inclusive environment and celebrates that each unique person brings something different to our team. We are committed to considering all qualified applicants equally and to promoting equal opportunities within our organization.