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Account Delivery Manager (Fully Remote in Argentina)

Area:

Account Management

Location:

Argentina

When creating a business-driven product within a dynamic industry, excellence in delivery and customer relationship management is fundamental. Our Account Delivery Managers are responsible for managing the end-to-end relationship with the customers from an operational point of view, while being a liaison with the internal Avature Teams teams, and ensuring quality and project delivery in a timely manner. 


Your challenges and objectives

  • Manage multiple projects with different needs simultaneously and properly prioritize them.
  • Gain thorough knowledge of our product and organization to pursue alignment and added value. 
  • Deliver complex projects in a timely manner.
  • Develop relationships with key stakeholders both within the company and with our customers.

Your day-to-day activities

  • Coordinate with our customers to gather requirements and agree on communication guidelines.
  • Create and communicate project plans and ETAs, while identifying critical paths.
  • Identify, communicate, and mitigate potential risks and delays.
  • Report project status periodically.
  • Continuously verify that projects are on track and within scope.
  • Manage and prioritize daily requests (projects ) to ensure customer satisfaction.
  • Identify areas of opportunities in relation tofor new features and solutions.

About you

  • Proficient in English.
  • Proactive and fast learner
  • Outstanding communication and organization skills.
  • Experienced in project management in the IT industry (waterfall and agile methodologies are a plus).
  • Software implementation experience is valued.

We’re a market leader enterprise that makes its own product: A highly flexible enterprise SaaS platform used for global talent acquisition and talent management. We currently work with over 650 companies worldwide, which include:
  • 110 Fortune 500 companies.
  • 69 customers with over 100,000 employees.
  • 10 of the top 20 Forbes Global 2000.
  • 4 of the Big 4 consulting firms.
We choose to work in a relaxed, energetic and creative environment, where everyone can make the most of their skills and preferences, and boost their individual capabilities through collaboration and team work.

  • A fast-paced, energetic, and engaging environment.
  • Flexible hours - Work from home
  • Four salary reviews per year.
  • Option to earn 20% of your salary in US dollars.
  • Three weeks vacations from the first year.
  • Four weeks paternity leave.
  • OSDE 310 health coverage (family plan).
  • Four days a year to attend events related to professional development.
  • Internet service expenses.
An organizational culture that empowers everyone to be themselves is key to thrive in business, but more importantly, it’s a pathway for creating a more equal society. Avature fosters a diverse and inclusive environment, and celebrates that each unique person brings something different to our team. We are committed to considering all qualified applicants equally and to promote equal opportunities within our organization.