Join our team

Training Specialist

Area:

Customer Services

Location:

Shenzhen, Guangdong, China
For our customers, Avature’s innovative technology is a business edge, and our Training Team plays a key role in helping them to understand the way in which our platform can be navigated. Thanks to our Training Specialists, our users can learn about all the Avature features through a variety of sessions and videos.

Your challenges and objectives

The Training Team’s goal is to provide new and existing customers with training sessions on Avature's solutions, features, and functionality, and on the customer specific setup. Our Training Specialists must have a deep understanding of the customer’s needs. They deliver demos and workshops based on use cases and business scenarios. The team also provides training to Avature employees, as part of their on-boarding process.

Your day-to-day activities
  • Arrange and deliver solutions training, user training, admin training, custom webinars, and workshops.
  • Arrange and conduct virtual or on-site training sessions.
  • Produce tailored training manuals, visual aids, and other instructional resources.
  • Provide training sessions for new employees - Manage, monitor, and evaluate training programs' effectiveness, and implement improvements.
  • Keep and report data on completed courses, no-shows, reported issues.
  • Update internal and external training portals in alignment with our corporate strategy.
  • Schedule training sessions - Monitor attention span in sessions.
  • Troubleshoot technical difficulties.

About you
  • Proficient in English and Chinese (Mandarin). 
  • Phenomenal communication, presentation, and public speaking skills.
  • Ability to plan, multi-task, and manage time effectively.
  • Positive attitude.
  • Excellent level of resourcefulness.
  • Proficient in MS Office (especially Powerpoint).
  • Sound decision-making and organizational skills.
  • Ability to present complex information to a variety of audiences.
  • Availability to travel abroad.
  • Previous HR experience is a plus.

About Us


We’re a market leader enterprise that makes its own product: A highly flexible enterprise SaaS platform used for global talent acquisition and talent management. We currently work with over 650 companies worldwide, which include:
  • 110 Fortune 500 companies.
  • 69 customers with over 100,000 employees.
  • 10 of the top 20 Forbes Global 2000.
  • 4 of the Big 4 consulting firms.
We choose to work in a relaxed, energetic and creative environment, where everyone can make the most of their skills and preferences, and boost their individual capabilities through collaboration and team work.

Due to COVID 19, all Avaturians are working from home for the moment. More information will be provided during the interview process.

We Offer

  • A fast-paced, energetic, and engaging environment.
  • An office located in a centric and attractive location (Futian District).
  • Flexible hours.
  • Competitive salary, with one review a year.
  • Four days a year to attend events related to professional development.
An organizational culture that empowers everyone to be themselves is key to thrive in business, but more importantly, it’s a pathway for creating a more equal society. Avature fosters a diverse and inclusive environment, and celebrates that each unique person brings something different to our team. We are committed to considering all qualified applicants equally and to promote equal opportunities within our organization.